Privacy Policy

Last Updated: June 2026

At Prozi Services, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, enrol in our courses, or contact us.

Information We Collect

We may collect the following types of information:

Personal information, such as your name, email address, telephone number, and billing details.

Account information when you register for courses, newsletters, or other services.

Payment information processed through secure third-party payment providers.

Technical information, including IP address, browser type, device information, and website usage data.

Information you provide when contacting us, completing forms, subscribing to newsletters, or participating in surveys.

How We Use Your Information

We use your information to:

Provide and manage our products, services, courses, and digital resources.

Process payments and fulfil orders.

Respond to enquiries and provide customer support.

Improve our website, products, and services.

Send updates, newsletters, marketing communications, and promotional materials where permitted by law.

Maintain website security and prevent fraudulent activity.

Comply with legal and regulatory obligations.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and personalise content. You may manage your cookie preferences through your browser settings.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering services, and complying with legal requirements. These providers are required to protect your information appropriately.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, disclosure, or alteration. However, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfil legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access your personal information.

Request correction of inaccurate information.

Request deletion of your information.

Restrict or object to certain processing activities.

Withdraw consent where processing is based on consent.

Request a copy of your personal data.

To exercise these rights, please contact us using the details provided in our contact us page.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

Children's Privacy

Our services are not intended for children under the age required by applicable law without parental or guardian consent. We do not knowingly collect personal information from children unlawfully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us